Coming Bill Cycle Changes 9/2021

Effective for September 2021 billing, Egyptian Electric Cooperative will be moving from two bill cycles to one. These changes will result in billing all member-consumers for the same usage period (a full calendar month) that also coincides with our wholesale power billing cycle. Those who are on Cycle 1 billing will see only one change – an extended due date. Those on Cycle 2 billing will see changes in their meter read dates, usage period, bill processing dates and due dates. All members will see an extended number of days to pay their bill; from 18-20 days to 22-24 days each month.

This billing conversion will begin in the month of September 2021 and to make these changes happen, it is necessary for one split cycle, for Cycle 2 billed member consumers, to occur. The current Cycle 2 billed members will have their August/September bill process and be due as normal, on October 4. Two weeks later, a partial bill for the remainder of usage in September through October 1, will be processed and mailed. This bill will include a partial service availability charge, prorated to the days of use, and will be due October 28.

Egyptian Electric will provide an extended grace period and waive late fees during this transition for all accounts. For automated paying members, the bill due date shown on each bill will be the date automated payments will process. Should you have any questions, please contact us by email at info@eeca.coop or by phone during business hours at 800-606-1505 anytime to further discuss these changes.

This same information can be found in our September Illinois Country Living magazine, page 20C, and through our Facebook page. Postcards will be mailed out to all current Cycle 2 billed members mid-August due to most significant changes (see below). 

* Days to Pay is estimated assuming all billing processing is completed as anticipated. Please note in rare occurrences, but possible during the transition, billing processes can be delayed due to unforeseen issues.

** This will result in a partial bill with a prorated service availability charge and shortened usage period.